Issue
April 1, 2026 to April 22, 2026 · 2 pieces.
Lead piece
Opinion
A small but growing class of operator-grade services companies has stopped pricing on hours and started pricing on outcomes. The convergence is the most consequential pricing shift in the services economy in a decade.
Opinion
A small but growing class of operator-grade services companies has stopped pricing on hours and started pricing on outcomes. The convergence is the most consequential pricing shift in the services economy in a decade.
Org design
Ramp posted the first one. HBR endorsed the restructure. Roughly half the Fortune 500 has run a version of the experiment. The job title is the org-design story underneath.